Privacy Policy
At Gutly, we value and respect your privacy. We are committed to safeguarding your personal information and ensuring it is collected, stored, and used in accordance with applicable data protection laws.
Important: Gutly is not a covered entity under HIPAA and does not claim HIPAA compliance. If you export or share your data with a clinician or third party, their privacy and security practices will apply.
Information We Collect
Information you provide:
- Account details (e.g., name, email)
- Health-related logs you choose to enter (e.g., meals, ingredients, photos, notes, symptoms, severity, timing, bowel habits, mood, sleep, activity)
- Feedback, support requests, and communication preferences
Device & usage data:
- Device identifiers, app version, OS version
- Log data such as feature usage, crash reports, and performance metrics
Integrations (Optional):
If you connect third-party services (e.g., Apple Health), we will only access the categories you explicitly permit. You can revoke access at any time.
How We Use Your Information
We use your information to:
- Provide, maintain, and improve the services
- Enable AI-powered pattern detection and personalized insights
- Manage your account and process subscriptions (via Apple)
- Communicate with you (including customer support and service notices)
- Ensure security, prevent misuse, and enforce our Terms
- Generate de-identified or aggregated analytics to improve product quality
AI Processing: Your entries may be processed by automated systems to identify potential patterns (e.g., likely triggers, timing correlations). We implement controls to help protect your data during these processes.
Data Sharing
We do not sell your personal information.
We may share information with:
- Service Providers: Trusted vendors who assist with hosting, analytics, crash reporting, or customer support, under confidentiality and data-protection obligations.
- With Your Consent: When you export or share data (e.g., a PDF or CSV to a clinician).
- Legal: If required by law, regulation, legal process, or to protect rights, safety, or the integrity of our services.
- Business Transfers: In connection with a merger, acquisition, or asset sale, subject to continued protection of your data.
Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure.
We retain personal data only as long as necessary for the purposes described, unless a longer retention period is required or permitted by law. You may request deletion as outlined below.
International Transfers
If you access Gutly from outside the country where our servers are located, your data may be transferred, stored, and processed in other jurisdictions that may have different data protection laws.
Your Rights
Subject to applicable law, you may have the right to:
- Access the personal data we hold about you
- Correct inaccuracies
- Delete your personal data
- Restrict or object to certain processing
- Request portability of your data
You can exercise many of these rights through in-app settings (e.g., export or delete logs). Otherwise, contact us at support@gutly.app. We may verify your identity and may be unable to accommodate requests that conflict with legal obligations or legitimate business needs.
Children's Privacy
Gutly is not intended for children under the age of 16 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us to request deletion.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact:
Gutly Privacy Team
Email: support@gutly.app